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He is an academic and senior consultant in innovation and technology management with particular emphasis on governance of information platforms and ecosystems, and orchestration of long-term digital transformation processes. He is currently a research associate in the governance of intelligent autonomous systems and Artificial Intelligence, as part of the Trustworthiness of Autonomous Systems (TAS) UK project, at the School of Informatics, University of Edinburgh, UK.
In parallel to his academic life, he has participated in multiple strategic consulting processes in organizational and digital transformation, in various industries and organizations in the public and private sector, both in Latin America and Europe. He has significant experience in the strategic articulation for the adoption of large-scale complex platforms. He has more than a decade linked to INCAE Business School, initially as a consultant and research associate and then as part of the guest faculty. For several years he coordinated the annual evaluation of public service delivery by digital means in Costa Rica, his country of origin; a systematic measurement conducted externally from INCAE, where the citizen's experience when interacting digitally with state institutions was analyzed.
He has co-authored several academic articles and teaching cases on innovation and technological transformation. He has published in academic journals such as the Journal of Management Decisions, International Journal of E-Government, the Journal of Medical Internet Research, among others. In 2011, together with Professor Juan Carlos Barahona, he received first place globally in the case writing competition organized by the European Foundation for Management Development EFMD, in the category of "Innovation and Responsible Leadership".
Professor Elizondo holds a PhD in Science, Technology and Innovation Studies from the University of Edinburgh. His doctoral research, conducted at the National Health Service (NHS) in England, focused on innovation processes and orchestration of information infrastructures in complex ecosystems of organizations, practices, actors, systems and data. As a doctoral researcher he participated in projects with the Data Driven Innovation, the Edinburgh Living-Lab, the Data and Design Lab, the Edinburgh Futures Institute, and the NHS Digital Academy. In addition to his PhD, Professor Elizondo holds an MSc in Science and Technology Studies also from the University of Edinburgh, an MSc in International Business from EGADE Business School, the Business School of the Instituto Tecnológico y de Estudios Superiores de Monterrey (Monterrey campus), an MSc in European Business from ESCP-Europe (Madrid campus), and an Engineering Grade in Computer Science from the Instituto Tecnológico de Costa Rica. He is also a graduate of INCAE's Senior Management Program.
Place of work: INCAE Business School
From: 2008 To: Present
Position: Guest Faculty
Description: "Professor and researcher in information infrastructure innovation, with particular interest in governance and orchestration of digital transformation processes in complex information ecosystems".
